Product Support Engineer

Product Support Engineer

Qualifications: Minimum of a Diploma in Information Technology or a related field. 1–2 years of experience in a technical product role. Fresh graduates with relevant internship experience are also encouraged to apply. Solid understanding of cybersecurity concepts such as Anti-Virus, Data Backup, and IT Security. Strong technical aptitude, quick learner, self-motivated, and collaborative team member Roles & Responsibilities: Conduct product presentations, proof of concept (POC) demonstrations, and troubleshooting for clients. Perform product implementation for solutions such as Anti-Virus, Backup, Security, Linux, and Privileged Access Management (PAM). Provide technical support to partners and clients.