[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-d8e247dc-99e9-4931-af09-63c76b25e652":3},{"id":4,"title":5,"slug":6,"description":7,"qualification":8,"status":9,"jobType":10,"jobFunction":11,"minEducation":12,"minYearExperience":13,"minAge":14,"maxAge":15,"gender":16,"quota":17,"availableQuota":17,"totalApplicants":13,"showSalary":18,"minSalary":13,"maxSalary":13,"salaryCurrency":19,"employerName":20,"employerLogo":21,"employerWebsite":22,"employerAbout":23,"employerId":24,"skills":25,"location":30,"platformType":35,"platformName":36,"platformLink":37,"platformLogo":38,"publishedAt":39,"expiresAt":40,"updatedAt":41},"d8e247dc-99e9-4931-af09-63c76b25e652","Guest & Experience Leader","guest-experience-leader-d8e247dc-99e9-4931-af09-63c76b25e652","\u003Cb>Day-to-Day\t\u003C\u002Fb>\u003Cbr>- Manage Berth Reservations: Process all berth booking requests, check availability, confirm pricing, and update the reservation system accurately.\u003Cbr>- Guest Communication: Respond to inquiries via WhatsApp, email, phone, or CRM in line with the First Contact SOP.\u003Cbr>- Pre-Arrival & Check-out Assistance: Send pre-arrival instructions, marina map, approach guidelines, and required check-in documentation.\u003Cbr>- Guest Experience & Concierge Requests: Assist with marina service bookings and provide personalized guest support throughout the stay.\u003Cbr>- Yacht Service Coordinator: Coordinate and arrange yacht services including:\u003Cbr>- Fuel\u003Cbr>- Electricity & water\u003Cbr>- Technical support\u003Cbr>- Waste management\u003Cbr>- Provisions\u003Cbr>- Concierges\u003Cbr>\u003Cbr>Ensure service requests are scheduled, approved, documented, and communicated clearly to Operations, Finance, and relevant internal departments.\u003Cbr>\u003Cbr>\u003Cb>Senior Planning vs Output\t\u003C\u002Fb>\u003Cbr>- Check-Out & Billing Assistance: Support Finance by preparing billing items (berthing nights, utilities, services, add-ons) and ensure all services are captured accurately prior to check-out.\u003Cbr>- Internal Coordination with Departments:\u003Cbr>- Daily coordination with Dock Operations for vessel movement schedules\u003Cbr>- Work with Nautical Agency for permits, clearances, and provisioning orders\u003Cbr>- Coordinate guest needs with F&B, Lounge, Security, and Waste Management where applicable\u003Cbr>- Visitors registration\u003Cbr>\u003Cbr>- Vessel & Passenger Documentation:\u003Cbr>- Collect and verify all mandatory vessel, crew, and passenger documents from captains or agents.\u003Cbr>- Ensure compliance with marina and government regulations.\u003Cbr>- Liaise with yacht \u002F nautical agencies for QICP (Quarantine, Immigration.\u003Cbr>- Customs, Port) clearance and approvals.\u003Cbr>- Report discrepancies or changes to Security, Dock Operations, and relevant teams.\u003Cbr>- Maintain data privacy and organize all documents in the marina’s digital filing system for audit readiness.\u003Cbr>\u003Cbr>- RISK Escalation: Escalate guest complaints, special requests, operational constraints, or risks to the Supervisor or Manager within the same shift.\u003Cbr>\u003Cbr>\u003Cb>Reporting\u003C\u002Fb>\t\u003Cbr>- Daily Shift Report: Prepare a daily log covering arrivals, departures, pending documents, guest issues, and notes for next-shift handover.\u003Cbr>- Weekly & Monthly Summary: Submit summaries covering reservation statistics, occupancy trends, guest feedback, operational challenges, and improvement points.\u003Cbr>\u003Cbr>","- Minimum 5–10 years of experience in reservations, revenue, front office operations, marina operations, yacht club, marine hospitality, hotel hospitality, or related industries.\u003Cbr>- Strong experience managing reservations, guest accounts, billing, payments, and operational administration.\u003Cbr>- Strong knowledge of berth management, marina pricing structures, contracts, invoicing processes, and revenue administration.\u003Cbr>- Experience with reservation systems, PMS, marina management software, or similar operational systems is highly preferred.\u003Cbr>- Experience working in an audited environment with strong compliance, documentation, reporting, and internal control standards.\u003Cbr>- Proven leadership experience with the ability to organize workflows, manage priorities, monitor deadlines, and drive team accountability.\u003Cbr>- Fluent in English, both written and spoken; additional languages are an advantage.\u003Cbr>- Strong analytical, organizational, administrative, and reporting skills with high attention to detail.\u003Cbr>- Able to work independently, manage multiple stakeholders, and lead a team effectively.\u003Cbr>- Willing to be placed in Bali.\u003Cbr>\u003Cbr>","open","Full time","Operasi Hotel","Diploma",0,20,35,null,1,true,"IDR","PT. Marina Development Indonesia","https:\u002F\u002Fkemnaker-assets.oss-accelerate.aliyuncs.com\u002Fjoss\u002Fcompany\u002Fclient-c7fadf25-d6d7-4d35-87a5-b12df36f8837\u002Fcompany-c2c08fd7-39d6-48a8-88a6-6a2590b3b5f2\u002Fc2c08fd7-39d6-48a8-88a6-6a2590b3b5f2-pt-marina-development-indonesia-logo.png","https:\u002F\u002Fmarina-development.com\u002F","We strive for being the one that made Indonesia to become a yachting paradise. \r\n\r\nVision\r\nBecome the Leading World Class Marina Developer and Operator in Indonesia","662f3ce8-c0cb-4eb1-a8d4-617f7ba322df",[26],{"id":27,"key":28,"name":29},"b8da03ff-7537-4f97-afd7-30c3c17cd294","administrasi","ADMINISTRASI",{"village":31,"subDistrict":-1,"city":-1,"province":-1,"fullAddress":32,"lat":33,"lng":34,"postalCode":16},"KOTA DENPASAR","DARMAWANGSA X NO. A 20 RT.009\u002F004, CIPETE UTARA, Kebayoran Baru, Jakarta Selatan",-8.6704582,115.2126293,"external","REDY Indonesia","https:\u002F\u002Fwww.getredy.id\u002Flowongan\u002Fdetail\u002F7157","https:\u002F\u002Fkemnaker-assets.oss-accelerate.aliyuncs.com\u002Fjoss\u002Fclient\u002Fclient-c7fadf25-d6d7-4d35-87a5-b12df36f8837\u002Fc7fadf25-d6d7-4d35-87a5-b12df36f8837-redy-indonesia-logo.png","2026-06-23 02:00:06","2026-07-31","2026-06-23 02:00:08"]