[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-044ef937-fe60-4bca-aa02-9d00331d23d3":3},{"id":4,"title":5,"slug":6,"description":7,"qualification":8,"status":9,"jobType":10,"jobFunction":11,"minEducation":12,"minYearExperience":13,"minAge":14,"maxAge":15,"gender":16,"quota":13,"availableQuota":13,"totalApplicants":17,"showSalary":18,"minSalary":19,"maxSalary":20,"salaryCurrency":21,"employerName":22,"employerLogo":23,"employerWebsite":16,"employerAbout":16,"employerId":24,"skills":25,"location":49,"platformType":57,"platformName":-1,"platformLink":-1,"platformLogo":-1,"publishedAt":58,"expiresAt":59,"updatedAt":60},"044ef937-fe60-4bca-aa02-9d00331d23d3","Customer Service (E-Commerce)","customer-service-e-commerce-044ef937-fe60-4bca-aa02-9d00331d23d3","\u003Cul>\u003Cli>Melakukan quality control untuk memastikan akurasi, kesesuaian tone komunikasi, dan kepatuhan terhadap SOP.\u003C\u002Fli>\u003Cli>Menangani eskalasi komplain pelanggan dari toko online\u003C\u002Fli>\u003Cli>Menangani proses Negotiation dan Conciliation dengan pelanggan di toko online\u003C\u002Fli>\u003Cli>Mengatur jadwal shift dan distribusi workload tim secara efektif.\u003C\u002Fli>\u003Cli>Melaksanakan coaching serta memberikan feedback secara berkala kepada staf.\u003C\u002Fli>\u003Cli>Berkoordinasi dengan tim operasional, fulfillment, serta brand\u002Fprincipal dalam menangani isu yang berulang.\u003C\u002Fli>\u003Cli>Menganalisis tren komplain sebagai dasar penyusunan rekomendasi process improvement.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cbr>\u003C\u002Fp>","\u003Cul>\u003Cli>Pendidikan minimal S1 atau sederajat, diutamakan dari program studi Manajemen, Bisnis, Komunikasi, atau bidang terkait.\u003C\u002Fli>\u003Cli>Memiliki pengalaman kerja minimal 1–2 tahun di bidang Customer Service atau Customer Relationship Management (CRM), khususnya pada industri e-commerce.\u003C\u002Fli>\u003Cli>Memiliki pemahaman yang baik mengenai ekosistem TikTok Shop dan Shopee, termasuk kebijakan platform, sistem penalti, serta mekanisme penyelesaian sengketa (dispute resolution).\u003C\u002Fli>\u003Cli>Mampu melakukan analisis data menggunakan data sheet maupun dashboard yang tersedia pada platform.\u003C\u002Fli>\u003Cli>Memiliki kemampuan dalam perencanaan strategis serta penyusunan anggaran (budgeting).\u003C\u002Fli>\u003Cli>Memiliki kemampuan analisis data tingkat lanjut untuk mengidentifikasi akar permasalahan (root cause analysis) serta menyusun rekomendasi perbaikan proses (process improvement).\u003C\u002Fli>\u003Cli>Mampu beradaptasi dan aktif berkomunikasi\u003C\u002Fli>\u003Cli>Memiliki inisiatif, ide \u002F solusi yang cukup efektif dan terus berkembang\u003C\u002Fli>\u003Cli>Penempatan head office puri indah - jakarta barat\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cbr>\u003C\u002Fp>","open","Full time","Marketing dan Relasi Publik","Sarjana",1,25,0,null,91,false,7000000,8000000,"IDR","PT. Victoria Care Indonesia, Tbk","https:\u002F\u002Fwlkp-assets.kemnaker.go.id\u002Fcompanies\u002F0fb01c52-41df-4978-b8a9-e9f7ae5c71a3\u002F6a66c047687bb.png","c5c48e76-a717-45b2-95dd-294091b1cebb",[26,30,33,37,41,45],{"id":27,"key":28,"name":29},"59a2a787-755f-4248-b4c4-2df794f3767e","budgeting","Budgeting",{"id":31,"key":32,"name":32},"5b38e7b2-a208-4585-8674-877949b31283","komunikasi",{"id":34,"key":35,"name":36},"6ade0a58-4fa8-43f2-851a-d3ac523a1bd1","analisis-data","Analisis data",{"id":38,"key":39,"name":40},"6e59edb9-573f-4543-9a02-7b5333aee18b","adaptasi","Adaptasi",{"id":42,"key":43,"name":44},"ace75c7a-73b8-4d4f-a15d-89fa24e17a55","process-improvement","Process Improvement",{"id":46,"key":47,"name":48},"b88df4bf-3d29-4714-b978-539f8744e639","e-commerce","E-Commerce",{"village":50,"subDistrict":51,"city":52,"province":53,"fullAddress":54,"lat":55,"lng":56,"postalCode":16},"Kembangan Selatan","Kembangan","KOTA ADM. JAKARTA BARAT","DKI JAKARTA","PURI INDAH FINANCIAL TOWER LANTAI 10-11, PURI LINGKAR DALAM BLOK T-8",-6.1866784,106.7441048,"internal","2026-07-27 20:28:11","2026-08-27","2026-07-28 22:23:32"]